Your privacy is very important to Theater Utrecht. In this privacy statement, we explain how we handle the information we collect. Theater Utrecht complies with the laws and regulations regarding the protection of personal data (GDPR). This means that your data is safe with us and we always handle it with care.
Data Processing
Ticket sales for our own performances at Theater Utrecht - Centre for Performing Arts are handled through Stager. When you purchase a ticket online for a performance, you actively provide Theater Utrecht with personal data. This includes data such as your name, email address, telephone number, and information about the newsletters you do or do not wish to receive. Theater Utrecht can inform you of any changes to the booked performance (by email or telephone). You can also give Theater Utrecht permission to send newsletters that match your specified interests.
Provision to third parties
Theater Utrecht may use other service providers to process personal data. These service providers will act as processors. They may only process the personal data on our behalf and in accordance with the purposes for which the data was obtained. Theater Utrecht has entered into a data processing agreement with these processors. This agreement obligates the processor to comply with all legal provisions and the provisions of this Privacy Policy. These third parties are:
- Stager (ticket sales)
- Mailing List (emails)
Is my data properly secured?
Our website is secured with an SSL certificate. SSL stands for Secure Sockets Layer. In short, it is the standard technology for keeping an internet connection secure and protecting (sensitive) data between two systems, preventing criminals or other malicious parties from reading or modifying this information. These two systems can be, for example, a server and a web browser. In addition, your data is adequately and appropriately secured in accordance with the requirements of the Personal Data Protection Act.
Cookies
This website uses cookies. These are small text files that are placed on your computer by your internet browser. The following types of cookies may be placed via this website:
A. Functional cookies
These cookies are used to make the website more user-friendly by storing certain user preferences. For example, to remember that you are logged in, have already viewed certain pages, participated in a poll, or to retain certain display preferences. These cookies are anonymous.
B. Cookies for displaying targeted advertisements
Certain specific techniques, such as retargeting and real-time bidding, are used to reach visitors who have visited certain pages of this website again through targeted advertisements on third-party websites. Cookies are used to tailor these advertisements as closely as possible to your interests. The data stored in these cookies is completely anonymous.
These cookies are also used for sharing presentation pages via social media. This keeps track of how many "shares" a page has. These cookies do not contain personal data and expire after one month. Facebook pixels are also used; these cookies expire after 28 days. AdRoll and AdWords are also used for targeted marketing campaigns.
C. Cookies for website analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses a cookie to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to track how you use the website, to compile reports on website activity for website operators, and to provide other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally required to do so, or if these third parties process the information on Google's behalf. A data processing agreement has been concluded with Google Analytics. In addition, your IP address is anonymized. Your data is not shared with Google.
D. Other cookies
This website may contain media files from third-party websites such as YouTube or Vimeo. When playing these media files, these third parties may place cookies. Furthermore, this website offers the option to share certain information via social networks such as Facebook, LinkedIn, or Instagram. When using this functionality, these social networks may place cookies on your computer. This website also offers the option to share certain information via social networks like Facebook, LinkedIn, or Instagram. When using this functionality, these social networks may place cookies on your computer to track what information has been shared.
Disabling and deleting cookies?
All browsers offer the option to specify the extent to which you allow cookies in the settings or options. If you cannot find these settings, you can consult your browser's help function. You can also view and, if necessary, delete the current cookies on your computer through your browser.
Your rights
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Theater Utrecht, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, or data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@theaterutrecht.nl. To verify that the request for access has been made by you, we ask you to include a copy of your ID with the request. In this copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Questions about privacy?
You have the right to request that your data be amended or deleted at any time, and Theater Utrecht will comply with your request in all reasonableness. You can contact Theater Utrecht using the contact details below. We ask that you specify your request as specifically as possible to ensure the best possible service. If you have any questions or comments regarding this privacy policy, you can also contact us at the address below.
Theater Utrecht
Boorstraat 107
030 - 273 7300
info@theaterutrecht.nl
Changes to this privacy statement
Theater Utrecht reserves the right to amend this privacy statement at any time. We therefore advise you to regularly review this statement for any changes. This privacy statement was last amended on August 14, 2018.